I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. Options. Proxy sites divert traffic via an innocent address, unobstructed by any filters. If I disable BT parental controls would this be applicable for all our devices using the BT wi-fi or can I choose parental controls for each device using our. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. Connect to your BT broadband hub over wi-fi or use the 1. Going to "Manage your extras". . This doesn’t appear to affect all customers using Parental controls. Your payment PIN can be used to. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Thanks for posting about parental controls blocking instagram. Raise a fault. When you set up your BT Hub for the first time, wireless is automatically switched on. Thanks for watching! It would be greatly appreciated if you liked and subscribed!Music: Logic-Man of the yearCheck out our Twitter - children safe. Email; Billing. 168. com & Community; Broadband. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Get unlimited internet access at any of our. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. You can find out more here - Turning Off Parent Controls. or call 150 from an EE device. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. 254 in a web browser to open BT Hub Manager. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. It will also keep nearly all parental controls on so kids are safe ish to search. It’s easy to manage your account online with My BT. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. As a long shot I enabled file sharing via Parental Controls and that fixed it. Energy Consumption. Announcements, Guides & Community Updates; The Lounge; BT. BT Security is the place to come for support with passwords and advice on staying safe online. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. What are parental controls ? You can control what content you access via BT's Parental Controls. 254. 5m ethernet cable we’ll send out with your box. Home phone including Digital Voice; BT Mobile; Email. Parental Controls Not Working. Type 192. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Sorry, but we are doing some maintenance on the site at the moment. Here's how it's done: 1. Parental controls on BT. 3. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. BT Halo. When you're setting up the Parental Controls you can customise them to block certain categories. . Open a search engine of your choosing. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. The app enables parents to set time limits on gaming and sends an alert when the allowed time is up. I can set and block anything and it still lets me view the websites. Teachers and school staff. The times that you want the BT Parental Controls on or off can be set as per the following link. As a BT Broadband customer, you’ll get BT’s Virus Protect software included, which is powered by McAfee. You may want to keep your Mini Hub plugged in to make. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. @techydoodle . All forum. Ive been into hub settings and its saying there is. They can not be set to work on an individual device basis. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. Take a look at this link and let me know if it helps: I've got a problem with BT Parental Controls. Find out more about protecting children online. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. BT Parental Controls. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Ensure that parental controls are managed. Ideally I'd like to have the controls on and this site still accessible like it was last week. Contact us. We deliver our Fibrefast Full Fibre Broadband directly to your door. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Hello BT. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. . Use your parental control PIN to control access to programmes with an age rating. BT’s parental controls offer tight restrictions on what your child can see online. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. Upgrade your broadband package. BT Parental Controls is free to BT Broadband customers. yes it is linked to correct account. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. You can also customise each BT Mobile on your account to access different levels of content if you wish. ”. 1. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Contact us. All forum topics. Select a profile, then tap ‘’History. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). com seem a bit broken - yesterday I had to tackle multiple problems: 1) xbox. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. Activate parent controls within BT it says to come back in two hours. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. BT Parental Controls has three predefined filter levels that you can choose from (strict, moderate and light) that will apply to any. BT parental controls. Please try after 15 minutes. I have tried switching off certain fi. No end of parental discipline has had any effect. I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. Follow these simple steps to. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Bills &. You have been temporarily locked out. I've had an. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Enter your BT hub admin password. Get unlimited internet access at any of our. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Please helpRe: Parental controls. 1. BT Online Security Features BT Virus Protect Key points. If you delete your account – your settings will be lost. 10-02-2023 21:23 - edited 10-02-2023 21:24. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. Now we are being offered a new router by BT (presumably the latest. Cancellations, orders and returns. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. Re: Bt Wifi account for children to use. With Covid-19 requiring all the schools to be closed, our kids are now doing their. 0 Ratings. It is well worth it. Get 3 months free broadband. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. icon on the upper-left edge of your screen. . Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See how to set up BT Parental Controls and which sites to block. In short you are going via the parental controls already as a BT user, just that no sites are blocked due to hitting the content. If you only watch shows on demand, and you do not have children, you can simply. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. 1. Go to Settings and tap Screen Time. The Parental Controls are separate to the wifi controls, to set them up see below. Hello, The parental controls for my broadband connection is not blocking anything. They can not be set to work on an individual device basis. (There’s also more more in their press release). We take a look at parental controls, capped contracts and family SIM plans. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Parental Controls may take up to two hours to start working. It is simple to toggle parental controls on Sky Broadband. Get the best deals on your SIM only plans this Black Friday with EE. . Save over £100 a year on top-rated broadband. Logging into a My BT account with a BT ID. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. How to set up Account holder status. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Search for proxy sites. The message will offer a choice on whether or not you would like to activate Parental Controls. On your device, open Family Link . Controls & Settings guide. 30?Re: BT Parental Controls Not Working. Our commitment to the government is to continue to ask until you decide whether or not you want the service. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Quickly pause the internet on. Make Free WiFi Secure with Instant Guard. Parental Controls. From the main menu, select Settings. More options. Parental Controls Not Working. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Use Parental Control Features on Your Devices. These filters will. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. NordVPN: Best VPN for BT users. BT Parental Controls help keep your children safe online. Parental controls do not do anything. - BT Community. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. . Home phone including Digital Voice; BT. Community; Community; Announcements. There is also an old account but this is for my new account. Code it gives is UI-113. BT Security is the place to come for support with passwords and advice on staying safe online. Parental controls and BT Web Protect will only work if you are using BTs DNS servers, You can make sure that is the case, by using automatic settings (DHCP), or by setting the DNS address to 192. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. To do this, you need to access your router’s administrative options. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Go to the URL of a proxy site. I have parental controls turned on for media streaming which I assume is causing the problem. Choose "This is My [Device]" or "This is My Child's [Device]". What's more, BT throws in a few broadband extras for free. BT Parental Controls is free to BT Broadband customers. BT app now lets you pause Wi-Fi and control screen time . 40+ apps. Hi, I'm unable to get these to work on my account. Broadband Extras & Apps from BT. When I log into MYBT it says parental controls. Can you please help with blocking objectionable sites through parental control. Once activated, the filters will be live on the network within two hours. Short of locking away the hub and. You can also turn the weekly schedule off. Barry Collins reveals how kids beat the broadband providers’ safeguards. Includes a 30-day money-back guarantee. Turn on and off parental controls on Sky broadband. Hi @allensa76 thanks for giving me the opportunity to help you with this. 18 million wi-fi hotspots worldwide. When you're setting up the Parental Controls you can customise them to block certain categories. You'll find it. Fibre to the Premises (FTTP) BT Wi-Fi and Guest Wi-Fi. BT offers an comprehensive package of online security and protection, guarding your home network and equipment from diseases and other web-based. It provides detailed controls on what comes into your home via the internet. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. My parental controls aren't working. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Just log in to. Welcome to BT is the essential place for a new customer. Simple. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. I have activated the option but its not blocking anything. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. If I switch parental controls off, then I cannot access gaming sites or social media pages. The times that you want the BT Parental Controls on or off can be set as per the following link. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. Upgrade to Complete Wi-Fi. ADSL/Copper broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Windows 11 and Windows 10 come with a Parental Control feature that is designed to ensure your children cannot view things they shouldn’t. The home hubs cannot be put into modem mode. The Lounge; BT. BT parent controls and web protect are enabled. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. Buy the Google Nest Wi-Fi Router here. Performing a Factory Reset. It should be back, better than ever, in a short while. what do I need to do to fix. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. Open the My Sky app, tap Broadband then Parental controls to: Easily manage all devices in a profile – from anywhere at anytime. Go to solution. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. Learn how to get the best wi-fi performance at home >. There are a range of filters to choose from to block content and usage. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. it. This will open the Hub Manager. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. Select “Family Management. I have a BT Broadband Subscription - Can I stream Bt Sport for free on a TV, Mac Air or Firestick. BT Web Protect is free to all BT Broadband customers. You should be able to do this with certain 3rd party routers however, but not on the Business. Cheers. Hi @Skipfem, Thank you for posting. BT broadband security. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. You’ll also get BT’s Web Protect service and the True Key Password Manager. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. I have tried all the troubleshooting, making sure the DNS (Protocol V4 & V6) are both set to auto on all devices, checked I. You need a VDSL modem/router combination, or a separate VDSL modem. BT Broadband Plans Summary. BT’s parental controls offer tight restrictions on what your child can see online. 0 Ratings. How to open the Hub Manager. Remember that parental control settings are only one part of online safety. Home phone including Digital Voice; BT Mobile; Email. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Tried deleting cache and rebooting the router. 22. Monitoring gives you a much clearer picture of what your child has been viewing online. 168. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Go to the URL of a proxy site. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. The video guides are available on UKSIC’s site here. Remember that parental control settings are only one part of online safety. Re: BT TV permanently turn off parental control request every time I want to view a recording. can game, download and. To protect parental controls, create a PIN that your child doesn't know. Parental Control has been designed to provide control over children’s use of Now TV. BT. The same firewall and BT Parental Controls from. That’s 25x faster than our standard fibre. Welcome to BT is the essential place for a new customer. You can change it at any time. which gives you full access to the internet, the Moderate setting. I recommend NordVPN for bypassing parental controls. 0 Ratings. Re: Amazon Firestick stops working with BT parental controls. More options. To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. Let's get started. However, it seems that is also blocking access to media like Netflix on my PlayStation. But on the PCs I have changed the DNS settings to family shield with openDNS. 168. We're using Fibre Halo 2. I'm sorry you're having problems blocking that service. How for keep your family safe online with BT Parental Navigation both and different blocking categories. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. ADSL/Copper broadband; BT Fibre broadband;Re: BT/McAfee Family Protection. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. 80% of BT customers gave favourable overall satisfaction. Re: Parental Controls not working effectively. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Manage all your connected devices with the tap of a button. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. None of this has resolved this issue. When I turn on parental controls the Netflix App stops working. BT Fibre broadband. Turn on Parental controls. Log in to My Sky using a computer or the My Sky app. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Why am I receiving letters about BT Parently Controls? BT broadband security. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. UW. Activating BT Parental Controls BTW Step by Step instructionsTake control of 3. Select Control wi-fi access for your devices to manage your screen time online . You will be activated with the 'light' filter setting. 28. Open a search engine of your choosing. From Monday last week the speed dropped and was losing connection. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Try My BTKeep your family safe online with BT Parental Controls. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Watch over 70 Freeview channels as well as. I've recently moved house and without changing parental controls on my account it now appears to be blocking content despite parental controls and BT web protect not being activated in MyBT. e. Announcements, Guides & Community Updates; The Lounge; BT. Works when using your BT ID on UK BT Wi-fi hotspots. Good morning - I've just discovered that our parental controls arent working. Restricting Wireless Access - BT Smart Hub - YouTube. Parental Controls not working. Remove the toggle switch for Parental Controls. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. Step 2. Hi I've got an annoying problem. You will then see a page telling you that BT are activating your Parental Controls. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. So you can get a better wi-fi signal from your basement office to upstairs.